Rebeccca Battman

CCCS

sector
Charity

website
www.cccs.co.uk

services provided
Workshop facilitation
Strategic messaging
Web creative strategy
Flash programming
Advice booklet design

CCCS is the UK’s largest debt management and money advice charity. Demand for their support has increased significantly as a result of the recession, however the communication and presentation of their key services, particularly online was in serious need of a rethink.

Rebecca facilitated various leadership sessions to help redefine the corporate positioning and the brief for a new web platform. She has since provided creative support for the design and production of a new website, flash animations and a range of printed and digital advice booklets that will radically improve the level of service CCCS provides to over 500,000 individuals each year.

The Consumer Credit Counselling Service is modernising many key services. Rebecca has been instrumental in helping to determine the way forward and in implementing key online and offline deliverables. She has helped CCCS to communicate its message in a clear, concise and compelling way that is more relevant to key audiences.

"Rebecca is an experienced facilitator who helped us to make clear, informed decisions and reach consensus in very short timeframes.”

Paula Searle, Head of e-Services